Updated August 21, 2020
This information is for passengers at the Thunder Bay International Airport who:
- Are attempting to return to a northern community, AND
- Cannot board their flight because they failed the screening process
Please call the Thunder Bay District Health Unit for more information and to be assessed for testing.
1.888.294.6630 (Toll Free)
|Monday to Thursday:|
8:30AM – 4:30PM
Saturday to Sunday:
9:00AM – 1:00PM
After hours: call the Thunder Bay Answering Service at 807.624.1280
If you are told that you should separate yourself from others to avoid spreading illness (i.e. self-isolating) and:
You are a Non-Insured Health Benefits client currently on medical travel:
Contact Wequedong Lodge at (807) 623-1432 for a place to stay.
If you do not have access to a phone, ask an airline agent to direct you to the Wequedong direct line.
You are travelling for non-medical reasons:
1) Contact your Community Leadership or Health Director to determine what you should do prior to returning home.
2) If you don’t have anywhere to self-isolate in Thunder Bay, you may be able to stay at a hotel or access emergency shelter. See reverse for more information.
If you are told that you should get tested, call the COVID-19 assessment centre to book an appointment at (807) 935-8100.
Some hotels are accepting guests who need to self-isolate (see examples below). Make sure to call ahead and let them know that you’re showing symptoms and have been told to self-isolate.
1 Valhalla Inn Rd
Thunder Bay, ON
*Offering reduced rate
660 W Arthur St
Thunder Bay, ON
Emergency shelter is available for people who have no other place to self-isolate. Ask for information about how to access emergency shelter when you call the Thunder Bay District Health Unit (see front for contact information).