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Update February 2, 2021:  Need to talk this week? Firefly is offering virtual ‘walk-in’ sessions for individuals under 18, on Thursdays from 9 a.m. to 4 p.m. Call 1-833-696-5437 and pick a time that works for you.

Update November 4, 2020: : If you are in need of support for you mental health struggles please reach out to someone and talk. Firefly has counsellors available Monday to Friday from 8:30 a.m. to 4:30 p.m.. You can reach Firefly at 1-833-696-5437. If it is after-hours or on the weekend you can also access Crisis Response at 1-866-888-8988, the Kids Help Phone at 1-800-668-6868 and/or NAN Hope – 1-844-NAN-HOPE (1-844-626-4673). The BeSafe App is also a great tool to help you find supports you need – you can download it from the App store or Google Play.

The Firefly continues to offer services to children, youth and families while the office is closed. Service will be delievered virtually utilizing either telephone or video-conferencing, depending on the client’s preference.  Please visit at > Access to Services to see all the ways you can reach out to our Centralized Intake. The intake line remains open. For referrals or to connect with a service, please contact the FIREFLY Centralize Intake line at 1-833-696-5437.




201 Howey St, PO Box 1190, Red Lake, ON

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